Customer Relationship Management (CRM) is a term that refers to
strategies and technologies that Micro Precision use to manage and analyze
customer interactions and data throughout the customer life cycle, with the
goal of improving business relationships with customers, assisting in
CRM V.1.0
customer retention and driving sales growth. CRM systems are designed to
compile information on customers across different channels or points of
contact between the customer and the Micro Precision.
CRM software consolidates customer information and documents into a
single CRM database so business users can more easily access and
manage it.
Functionalities:
Dashboard
Log-in
Calendar
Sales Report
By Customer
By Year
Sales Forecast
Price Guide
Quoting System
Calendar
Onsite Calendar
Sales/Group Calendar
Personal Calendar
Activity Logs